Leadport Privacy Policy

Introduction

Welcome to Leadport! Your privacy is important to us. This Privacy Policy explains how Leadport Teknoloji A.Ş. ("we," "us," or "our") collects, processes, uses, and shares your personal data when you use our services ("Services"). Your privacy rights are supervised and secured by Us. Detailed explanations regarding the security of your personal data are given below.

By using our Services, you agree to this Privacy Policy. If you do not agree, please refrain from using our Services.

1. Scope of Our Services

Our Services include:

AI-powered lead and call management to maximize lead conversion.
Instant call automation upon lead submission.
AI-driven sales insights to optimize engagement strategies.
Real-time analytics to enhance advertising performance.

2. Compliance with Third-Party Policies

Leadport complies with:

Paddle Terms & Conditions: https://www.paddle.com/legal/terms
Paddle Privacy Policy: https://www.paddle.com/legal/privacy
Paddle Restricted Products Policy: https://www.paddle.com/help/start/intro-to-paddle/what-am-i-not-allowed-to-sell-on-paddle
Meta Terms & Policies: https://developers.facebook.com/docs/development/terms-and-policies
Meta Privacy Policy: https://developers.facebook.com/docs/development/terms-and-policies/privacy-policy.

3. What Personal Data We Collect

3.1. Information You Provide

Full Name
Email Address
Phone Number
Date of Birth (if required for compliance)
Billing & Payment Information (processed via Paddle.com)
Social Media Login Data (if registered via Facebook, X, etc.)

3.2. Automatically Collected Information

IP Address
Device & Browser Information
Usage Data & Interaction Logs

3.3. Data from Third-Party Integrations

Facebook Lead Ads Data (lead form submissions)
AI-Powered Sales Insights (analyzing call performance and response patterns)
Analytics Data (Google Analytics, Meta Pixel)
CRM Data (if connected to HubSpot, Salesforce, or other CRMs)

4. How We Process AI Data

4.1. AI-Powered Data Processing

Our AI-powered system processes data in the following ways:

Call Transcription & Analysis: AI transcribes and analyzes calls to extract insights.
Lead Intent Analysis: AI detects patterns to evaluate lead quality.
Automated Lead Scoring: AI assigns scores to leads based on interaction history.
Personalized Sales Recommendations: AI suggests optimal responses and follow-ups.

4.2. Sharing AI-Processed Data

We may share AI-analyzed data with:

Business Users: AI-generated insights to optimize sales interactions.
Third-Party AI Service Providers: External AI tools for natural language processing and analysis.
Analytics & Advertising Partners: Google Analytics, Meta Pixel, and other marketing automation services.
Legal and Regulatory Authorities: When required to comply with applicable laws, regulations, or enforceable governmental requests.
Contractual Compliance: To fulfill the obligations arising from agreements between the Company and users.

All AI-processed data remains subject to strict security controls and complies with applicable data privacy laws.

5. How We Handle Social Logins

If you register or log in via third-party social media accounts, we may access:

Name
Email Address
Profile Picture
Friends List (if permitted)
Date of Birth (if provided by platform permissions)

We do not control how these platforms handle your data. Please review their privacy policies.

6. Data Sharing & Third-Party Partners

We share data with trusted partners only when necessary:

Call Service Providers: Phone number sharing for instant call connections.
CRM Integrations: Secure lead data transfers if integrated with CRMs (e.g., HubSpot, Salesforce).
AI-Powered Analytics & Insights: AI-driven engagement analysis.
Analytics & Advertising Partners: Google Analytics (website traffic), Meta Pixel (Facebook Ads tracking).
Payment Processing: Billing and payment data are securely processed by Paddle.

Paddle Privacy Policy: https://www.paddle.com/legal/privacy

7. Your U.S. Privacy Rights

Residents of certain U.S. states have rights regarding their data:

Right to Know whether we process your data.
Right to Access your personal data.
Right to Correct inaccuracies.
Right to Delete your personal data.
Right to Obtain a Copy of your data.
Right to Non-Discrimination for exercising your rights.
Right to Opt-Out of data processing for targeted advertising.

To exercise these rights, email [email protected] .

8. Data Retention Policy

We retain data only as long as necessary:

6 months after account termination, unless legally required.
Secure deletion or anonymization if no longer needed.

9. Do Not Track (DNT) Signals

We do not respond to DNT signals due to the lack of an industry standard.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. By using our Services, you consent to our use of cookies as described below.

A list of third parties we shared data with for direct marketing.
Categories of personal data shared.

10.1. What Are Cookies?

Cookies are small text files stored on your device that allow us to recognize and remember your preferences over time.

10.2. How We Use Cookies

We use cookies to:

Improve website functionality and user experience.
Track analytics and user engagement through tools like Google Analytics and Meta Pixel.
Personalize advertising and marketing campaigns.

10.3. Managing Cookies

You can control or disable cookies through your browser settings. However, disabling cookies may impact your ability to fully use our Services.

11. California “Shine The Light” Law (CC 1798.83)

California residents may request:

A list of third parties we shared data with for direct marketing.
Categories of personal data shared.

Requests : [email protected]

12. How to Contact Us

General Inquiries: [email protected]
Privacy Requests: [email protected]

13. Change and Effective

We may change this Privacy Policy at any time. If we make material changes, we will notify you by email or via an in-app notification. Continued use of our Services after such changes constitutes acceptance of the new policy.

Leadport Teknoloji A.Ş. Zafer Mahallesi Haramidere Yolu Üzeri No: 26, Esenyurt, Istanbul, 34513, Turkey