At Leadport Teknoloji A.Ş. ("Leadport," "we," "us," or "our"), customer satisfaction is our priority. If you are not 100% satisfied with your purchase, please contact us at [email protected].
2. 14-DAY MONEY BACK GUARANTEE
We offer a 14 Days Money Back Guarantee under the following conditions:
You have purchased a subscription for the first time.
The subscription was purchased within the last 14 days.
You can request a refund if the service does not perform as advertised.
You have processed a total of less than 20 instant lead call-backs.
Your purchase was not made under a “Discounted”, “Sales”, or “Promotion” campaign.
You, your account, or your company have not used the 14 Days Money Back Guarantee before.
To request a refund, please email [email protected] with your account details and reason for your request. We will review your refund request within 30 days and contact you via email.
3. OTHER REFUNDS
Purchases outside of the 14 Days Money Back Guarantee are generally non-refundable. However, if you are dissatisfied with your subscription, you can cancel it at any time to prevent further charges.
For any refund-related inquiries, feel free to contact us at [email protected].
4. PAYMENT PROCESSING AND REFUNDS
Refunds will be processed through our payment provider Paddle and returned to the original payment method.
Refund processing times may vary depending on the payment method and financial institution.
Any transaction fees charged by financial institutions will not be reimbursed.
If a refund is requested after partial use of the service, the refund amount will be calculated on a pro-rated basis
Leadport reserves the right to deny refunds in cases of suspected fraudulent activity, abuse of the refund policy, or misuse of our services.
5. MODIFICATIONS TO THIS REFUND POLICY
Leadport reserves the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on our website.
For any questions or concerns, please contact us at [email protected].
